Below are some common questions we get. If you can't find the answer to your question, please don't hesitate to contact us.

Where are you located?
What type of parking is available?
Do you take insurance?
Is a consultation necessary?
Can I have treatment on the same day as my consultation?
How does laser treatment work?
What can I expect during treatment?
Does it hurt?
How many treatment sessions will I need?
How do I prepare for treatment?
What can I expect after treatment?
Are there side effects?
What precautions should I take after treatment?
Are these treatments covered by insurance?

Where are you located?
We are located in Mobile Infirmary Medical Center. We are in Suite 303 on the third floor of the Professional Office Building (POB).

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What type of parking is available?
Parking is available throughout the Infirmary facilities. We recommend parking in the covered visitor parking garage attached to Mobile Infirmary Medical Center, the Outpatient Parking Deck.

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Do you take insurance?
Yes, we accept insurance for certain treatments. Upon your consultation we can tell you what type of treatment may be covered by your carrier.

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Is a consultation necessary?
Yes, a consultation is necessary to determine the best course of treatment for your problem. You will receive a complete skin analysis and review the different treatment options.

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Can I have treatment on the same day as my consultation? It is possible to have treatment on the same day of a consultation depending on the severity of your problem or the time involved for the treatment. Most treatments require more time, so follow up appointment will need to be scheduled.

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How does laser treatment work? The laser creates a beam off high-intensity light that penetrates deep into skin tissue where it delivers controlled amount of therapeutic heat. Candela's patented Dynamic Cooling Device (TM) technology provides a cooling burst of cryogen. Together, the long-pulse laser and DCD cooling offer optimal treatment with minimal side effect.

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What can I expect during treatment? Treatment will take place in your practitioner's office. You will wear safety eyewear to protect your eyes from the laser light. Your practitioner will guide the laser to the treatment areas with a small handheld probe. Each laser pulse may be preceded and followed by a short pulse of cooling spray. A treatment could take as little as a fw minutes to as long as an hour, depending on the area and the condition being treated.

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Does it hurt?
Some patients may feel a slight discomfort with the laser pulse, sometimes described as the snapping of a rubber band on the skin. This discomfort is minimized by Candela's DCD cooling. For some patients, a topical anasthetic may be used prior to treatment. Be sure to discuss this with your practitioner.

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How many treatment sessions will I need?
The number of sessions depends on the treatment you require and the condition of your skin. For hair removal, most people require at least 2 go 3 treatments, as the process is only effective when the hair follicle is inits active growth phase. Other conditions may clear in as few as one treatment, but many factors impact he efficady of individual laser treatments, including the severity of the condition being treated.

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How do I prepare for treatment?
Patients scheduled for hair removal should avoid electrolysis or hair waxing for six weeks prior to treatment. If you have had a history of perioral herpes and are scheduled for facial hair treatment, prophylactic antiviral therapy may be prescribed. Also, any hair should be shaved, an dyour skin should be thouroughly cleaned and dried, removing any makeup, cream, or oils on its surface before laser treatment.

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What can I expect after treatment? Patients should avoid sun exposure before and after treatment, and should apply sunblock (SPF 30 or above) when going outdoors.

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Are there side effects? Your risks are minimal. Side effects may include purpura (a laser bruise), redness, blistering, hyperpigmentation, hypopigmentation, and swelling in the treated area-these usually do not last more than a few days. Permanent side effects, such as hyperpigmentation or hypopigmentation or scarring, are rare.

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What precautions should I take after treatment? After laser treatment, avoid sun exposure. In the first few days after treatment, don't scrub or rinse the treated areas with abrasive skin cleansers. Your practitioner may advise additional precautions.

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Are these treatments covered by insurance? Most insurance companies do not offer reimbursement for cosmetic procedures. Some carriers will, however, cover the treatment of disfiguring birthmarks such as hemangiomas. Consult your insurance carrier for conclusive information.